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Delivery

All Miss Milly orders are dispatched the same or next working day from the date you placed your order.

Standard Delivery within the UK (only for orders of £16 or more)
Cost: FREE Royal Mail 2nd Class Standard Delivery                                                                                                                                                          Arrives in 2-3 working days after dispatch inc. Saturdays (not guaranteed)

First Class Delivery within the UK
Cost: £3 Royal Mail 1st Class Standard Delivery
Arrives next working day after dispatch, inc. Saturdays (not guaranteed)

Speedy Delivery within the UK – order before 10am
Cost: £9.30 Royal Mail Special Delivery                                                                                                                                                                                  Arrives next working day after dispatch. We only ship out on Monday to Friday, so if ordered on Friday after 10am or on Saturday or Sunday, it would be with you on Tuesday.

Standard Delivery outside the UK
Cost: £9.00 Royal Mail International Delivery time depends on the destination but is approximately 7 working days but we have seen orders to Ireland taking two weeks. We reserve the right to cover our delivery costs and charge extra for heavier or bulkier shipments to anywhere outside the UK. In such instances, the surcharge will be quoted for your acceptance before your order is finalised. Overseas customers are responsible for complying with their country’s importation laws and taxes, and understand that all goods are shipped at the Purchaser’s risk.

Tracking your Delivery
Miss Milly orders are not shipped on a trackable basis unless you choose the Speedy Delivery within the UK service. If your order has not arrived by the time you expected it, please contact us and we will confirm the date of dispatch and discuss the next steps to take. Please note that Royal Mail does not classify any postal item as lost until 15 working days have lapsed. If you would like a replacement item to be sent out before this time, we will need to hold credit card details for you in the event that the original item turns up too. If you would like to be refunded for a lost item, this can be issued after the 15 working days period has passed and Royal Mail has acknowledged the loss (usually a further 5-7 working days later once a claim has been submitted). Please also note that in the past we have found that the postman has tried to deliver the item but nobody has been in and they have not left a card. So it is always worth checking with your local sorting office as a first port of call, and also checking behind back doors and in dustbins!

The delivery costs for trade orders can be found here.

Ordering Information

Pricing
All prices you see on this website are in Pounds Sterling (£), VAT inclusive and exclusive of Postage & Packing (P&P). You understand that due to the continual updating of product and fluctuations in exchange rates, Miss Milly reserves the right to change product specifications and amend prices without notice. The price you pay will be the one that was valid on the website at the time of your order.

Who We Supply
Miss Milly sells product to retailers as well as directly from the website. If you would like to know if you have a stockist near you, please visit our Find A Stockist page

Order Turnaround
Most orders are sent out the same or next working day as received. However, there may be slight delays at busy times, such as when we are attending trade shows and in the run-up to Christmas.

Returns & Replacements
Please click here to see the details of our Returns & Replacements policy.

Payment Methods
Miss Milly products can only be dispatched upon payment in full, including any applicable delivery charges. Payment can be made by card online through our secure payment provider, Stripe, or by Paypal.

Viewing Orders
If you register online, any orders that are made and not completed will be held in your Shopping Basket. You will be able to see them when you next log in. You can also view your complete order history. If you are struggling with your order or are unable to find specific products, please call us on 01905 622509 and we will try to complete the order on your behalf.

Updating Account Information
Once you have created an account with Miss Milly, you will be able to log in at any time and update your details, including your billing and shipping addresses and password.

BE PART OF OUR JOURNEY

  • Warm colours, leaf colours, pumpkin colours. All the tones of Autumn. Beautiful jewellery and soft scarves. Free delivery over £16 with all jewellery gift boxed (exc. Trade). And for gift shops, clothing boutiques and garden centres; a great choice of designs and colours, excellent quality and efficient service. Low MOQ and low minimum order.
  • I’ve kept you on tenterhooks long enough. So where are we with a possible sale of Miss Milly? Well, whilst nothing is certain until the day the purchase agreement is signed, I have agreed terms with potential buyers, we visited suppliers together last week and are now in the process of confirming orders for the Spring-Summer 27 collection. And they have secured a stand for Spring Fair next February. The plan is to complete the sale by the end of October and for me to work alongside the new owners for a couple of weeks and to then be available for help and advice. It’s an exciting time for us all and I’m loving seeing their energy and ideas but rest assured that the intention is for Miss Milly to continue as is. Why fix something that isn’t broken? The new Autumn-Winter 26 collection is online and selling well, and this season will run as usual apart from the plan to close for a week in late October to stock-take and finalise accounts. Thank you for all the lovely messages I’ve received over the past couple of months, it’s been very humbling to see how highly thought of Miss Milly is. And I am delighted that the brand I’ve thrown my all into is very likely to continue. If you have any questions at all, please get in touch. Photo: there were a few of these colourful little fellas in different colours dotted around the hotel last week when visiting our suppliers.
  • Pretty pink. Soften the tone for the shoulder season. It’s the time when we start layering and embracing the return to cosy. The jackets come back out and we can accessorise with scarves and brooches. Our magnetic brooches come in a huge array of designs and are easy to move between outfits without leaving holes. And really good if you have dexterity issues.
  • Scarf season is definitely on its way. Find a great, colourful selection on our website with on-trend colours, seasonal shades and only made with cotton and/or viscose, making them super soft.
  • You don’t have to buy our jewellery sets but just look at how lovely the matching pieces are when they’re together.
Warm colours, leaf colours, pumpkin colours. All the tones of Autumn. Beautiful jewellery and soft scarves. Free delivery over £16 with all jewellery gift boxed (exc. Trade). And for gift shops, clothing boutiques and garden centres; a great choice of designs and colours, excellent quality and efficient service. Low MOQ and low minimum order.
View Reel on Instagram
@missmillyuk
@missmillyuk
•
Follow
Warm colours, leaf colours, pumpkin colours. All the tones of Autumn. Beautiful jewellery and soft scarves. Free delivery over £16 with all jewellery gift boxed (exc. Trade). And for gift shops, clothing boutiques and garden centres; a great choice of designs and colours, excellent quality and efficient service. Low MOQ and low minimum order.
14 hours ago
View on Instagram |
1/5
I’ve kept you on tenterhooks long enough. So where are we with a possible sale of Miss Milly? Well, whilst nothing is certain until the day the purchase agreement is signed, I have agreed terms with potential buyers, we visited suppliers together last week and are now in the process of confirming orders for the Spring-Summer 27 collection. And they have secured a stand for Spring Fair next February. The plan is to complete the sale by the end of October and for me to work alongside the new owners for a couple of weeks and to then be available for help and advice. It’s an exciting time for us all and I’m loving seeing their energy and ideas but rest assured that the intention is for Miss Milly to continue as is. Why fix something that isn’t broken? The new Autumn-Winter 26 collection is online and selling well, and this season will run as usual apart from the plan to close for a week in late October to stock-take and finalise accounts. Thank you for all the lovely messages I’ve received over the past couple of months, it’s been very humbling to see how highly thought of Miss Milly is. And I am delighted that the brand I’ve thrown my all into is very likely to continue. If you have any questions at all, please get in touch. Photo: there were a few of these colourful little fellas in different colours dotted around the hotel last week when visiting our suppliers.
@missmillyuk
@missmillyuk
•
Follow
I’ve kept you on tenterhooks long enough. So where are we with a possible sale of Miss Milly? Well, whilst nothing is certain until the day the purchase agreement is signed, I have agreed terms with potential buyers, we visited suppliers together last week and are now in the process of confirming orders for the Spring-Summer 27 collection. And they have secured a stand for Spring Fair next February. The plan is to complete the sale by the end of October and for me to work alongside the new owners for a couple of weeks and to then be available for help and advice. It’s an exciting time for us all and I’m loving seeing their energy and ideas but rest assured that the intention is for Miss Milly to continue as is. Why fix something that isn’t broken? The new Autumn-Winter 26 collection is online and selling well, and this season will run as usual apart from the plan to close for a week in late October to stock-take and finalise accounts. Thank you for all the lovely messages I’ve received over the past couple of months, it’s been very humbling to see how highly thought of Miss Milly is. And I am delighted that the brand I’ve thrown my all into is very likely to continue. If you have any questions at all, please get in touch. Photo: there were a few of these colourful little fellas in different colours dotted around the hotel last week when visiting our suppliers.
1 week ago
View on Instagram |
2/5
Pretty pink. Soften the tone for the shoulder season. It’s the time when we start layering and embracing the return to cosy. The jackets come back out and we can accessorise with scarves and brooches. Our magnetic brooches come in a huge array of designs and are easy to move between outfits without leaving holes. And really good if you have dexterity issues.
@missmillyuk
@missmillyuk
•
Follow
Pretty pink. Soften the tone for the shoulder season. It’s the time when we start layering and embracing the return to cosy. The jackets come back out and we can accessorise with scarves and brooches. Our magnetic brooches come in a huge array of designs and are easy to move between outfits without leaving holes. And really good if you have dexterity issues.
2 weeks ago
View on Instagram |
3/5
Scarf season is definitely on its way. Find a great, colourful selection on our website with on-trend colours, seasonal shades and only made with cotton and/or viscose, making them super soft.
Scarf season is definitely on its way. Find a great, colourful selection on our website with on-trend colours, seasonal shades and only made with cotton and/or viscose, making them super soft.
Scarf season is definitely on its way. Find a great, colourful selection on our website with on-trend colours, seasonal shades and only made with cotton and/or viscose, making them super soft.
Scarf season is definitely on its way. Find a great, colourful selection on our website with on-trend colours, seasonal shades and only made with cotton and/or viscose, making them super soft.
Scarf season is definitely on its way. Find a great, colourful selection on our website with on-trend colours, seasonal shades and only made with cotton and/or viscose, making them super soft.
Scarf season is definitely on its way. Find a great, colourful selection on our website with on-trend colours, seasonal shades and only made with cotton and/or viscose, making them super soft.
Scarf season is definitely on its way. Find a great, colourful selection on our website with on-trend colours, seasonal shades and only made with cotton and/or viscose, making them super soft.
@missmillyuk
@missmillyuk
•
Follow
Scarf season is definitely on its way. Find a great, colourful selection on our website with on-trend colours, seasonal shades and only made with cotton and/or viscose, making them super soft.
3 weeks ago
View on Instagram |
4/5
You don’t have to buy our jewellery sets but just look at how lovely the matching pieces are when they’re together.
You don’t have to buy our jewellery sets but just look at how lovely the matching pieces are when they’re together.
You don’t have to buy our jewellery sets but just look at how lovely the matching pieces are when they’re together.
You don’t have to buy our jewellery sets but just look at how lovely the matching pieces are when they’re together.
You don’t have to buy our jewellery sets but just look at how lovely the matching pieces are when they’re together.
You don’t have to buy our jewellery sets but just look at how lovely the matching pieces are when they’re together.
@missmillyuk
@missmillyuk
•
Follow
You don’t have to buy our jewellery sets but just look at how lovely the matching pieces are when they’re together.
3 weeks ago
View on Instagram |
5/5
Thank you so much, I'll absolutely be recommending you. These are gifts but I'll be back for myself soon too.
Happy Customer
Absolutely thrilled to bits, the necklace is the perfect match to a dress I bought recently. Can't wait to wear it!
Happy Customer
Where have I been all your life! My brooch is amazing; every bit as good as the internet photo and then some!
Happy Customer
The contents of my beautifully wrapped parcel are absolutely gorgeous and the speed of service was outstanding!
Happy Customer
Just to say thank you not only for a beautiful product but outstanding service. Will recommend and return.
Happy Customer

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