Merry Christmas! The office and warehouse are now closed. Orders may still be placed but won't start shipping until 2 Jan 2026.
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Delivery

All Miss Milly orders are dispatched the same or next working day from the date you placed your order.

Standard Delivery within the UK (only for orders of £15 or more)
Cost: FREE Royal Mail 2nd Class Standard Delivery                                                                                                                                                          Arrives in 2-3 working days after dispatch inc. Saturdays (not guaranteed)

First Class Delivery within the UK
Cost: £3 Royal Mail 1st Class Standard Delivery
Arrives next working day after dispatch, inc. Saturdays (not guaranteed)

Speedy Delivery within the UK – order before 10am
Cost: £9.30 Royal Mail Special Delivery                                                                                                                                                                                  Arrives next working day after dispatch. We only ship out on Monday to Friday, so if ordered on Friday after 10am or on Saturday or Sunday, it would be with you on Tuesday.

Standard Delivery outside the UK
Cost: £9.00 Royal Mail International Delivery time depends on the destination but is approximately 7 working days but we have seen orders to Ireland taking two weeks. We reserve the right to cover our delivery costs and charge extra for heavier or bulkier shipments to anywhere outside the UK. In such instances, the surcharge will be quoted for your acceptance before your order is finalised. Overseas customers are responsible for complying with their country’s importation laws and taxes, and understand that all goods are shipped at the Purchaser’s risk.

Tracking your Delivery
Miss Milly orders are not shipped on a trackable basis unless you choose the Speedy Delivery within the UK service. If your order has not arrived by the time you expected it, please contact us and we will confirm the date of dispatch and discuss the next steps to take. Please note that Royal Mail does not classify any postal item as lost until 15 working days have lapsed. If you would like a replacement item to be sent out before this time, we will need to hold credit card details for you in the event that the original item turns up too. If you would like to be refunded for a lost item, this can be issued after the 15 working days period has passed and Royal Mail has acknowledged the loss (usually a further 5-7 working days later once a claim has been submitted). Please also note that in the past we have found that the postman has tried to deliver the item but nobody has been in and they have not left a card. So it is always worth checking with your local sorting office as a first port of call, and also checking behind back doors and in dustbins!

The delivery costs for trade orders can be found here.

Ordering Information

Pricing
All prices you see on this website are in Pounds Sterling (£), VAT inclusive and exclusive of Postage & Packing (P&P). You understand that due to the continual updating of product and fluctuations in exchange rates, Miss Milly reserves the right to change product specifications and amend prices without notice. The price you pay will be the one that was valid on the website at the time of your order.

Who We Supply
Miss Milly sells product to retailers as well as directly from the website. If you would like to know if you have a stockist near you, please visit our Find A Stockist page

Order Turnaround
Most orders are sent out the same or next working day as received. However, there may be slight delays at busy times, such as when we are attending trade shows and in the run-up to Christmas.

Returns & Replacements
Please click here to see the details of our Returns & Replacements policy.

Payment Methods
Miss Milly products can only be dispatched upon payment in full, including any applicable delivery charges. Payment can be made by card online through our secure payment provider, Stripe, or by Paypal.

Viewing Orders
If you register online, any orders that are made and not completed will be held in your Shopping Basket. You will be able to see them when you next log in. You can also view your complete order history. If you are struggling with your order or are unable to find specific products, please call us on 01905 622509 and we will try to complete the order on your behalf.

Updating Account Information
Once you have created an account with Miss Milly, you will be able to log in at any time and update your details, including your billing and shipping addresses and password.

BE PART OF OUR JOURNEY

  • Another year of colourful jewellery and soft scarves, and featuring the introduction of our recycled leather bags and purses comes to an end. As always, there have been highs and lows. But resilience, experience and patience have got us through along with some great celebrations. Thank you to everybody who has supported us this year with orders and love. Wishing you all a wonderful Christmas and we’ll see you in the New Year. The office and warehouse are closing at midday today, opening again on 2 January. But keep your eyes peeled, we’ll post some next season teasers during the break. Think beautiful pastels alongside tropical brights, a lot of oceanic vibes and new, extra super softness in scarves.
  • The real Miss Milly and I have watched Emily in Paris together from the beginning. We love it for beautiful France (and Italy), for the OTT cheesiness, the fashion, funny Luc and the easy watching. And today we binged a lot of the new season with Milly being off work with the lurgy. And it was so great to see that due to the luxury fashion industry discarding 20% of textiles, the delectable Marcello is going to use those offcuts for his new label stating that as well as being sustainable, it will create uniqueness. Just like our recycled leather bags. We have seen fashion slowly becoming more sustainable as colours blend between the seasons rather than clash, and more consumers value quality over quantity. So kudos to the writers and we look forward to seeing Marcello’s design made real. And we’re hoping for some more outlandish outfits from Emily; apart from some eye-catching prints, they’ve been a bit tame. Are you watching the new season? What do you think of it so far?
  • Ends at midnight tonight! Your last chance to take advantage of gorgeous jewellery, scarves and bags at 35% off. Everything on our website is included except for items already marked down for sale. Use code SANTA35 in checkout to apply the discount. Pre-Christmas delivery only possible if you select Special Delivery as your shipping option. Trade customers: use code TRADESANTA. Sale excludes sale items, packaging and display stands. Dispatch on Monday is not guaranteed.
  • As a small jewellery business, we can respond quickly to enquiries, keeping the customer happy and the stars topped up ⭐️ The customer is at the heart of everything we do; we work hard to engender loyalty and make timely, honest communication a priority. Rest assured that if there’s ever an issue with your order, we’ll do our best to resolve it as quickly as possible. #jewellerywholesale #buyjewelleryonline #buyjewellery #jewellerysupplier #jewellerywholesale
  • Our sale is live now and until midnight on Friday, and you can shop our jewellery, scarves, bags and purses with 35% off everything (excluding sale items), just by adding the offer code SANTA35 during checkout. Please note that if you’d like free 2nd Class delivery (orders over £15) we can no longer guarantee delivery before Christmas. For that, you need to order by the end of Thursday 18 December and choose 1st Class delivery. To be absolutely certain, as we’re subject to the whims of Royal Mail, choose Special Delivery. Trade customers: please use code TRADESANTA and note that the discount doesn’t apply to sale items, packaging or display stands. Please order by the end of Friday for dispatch on Monday. We will be closing for Christmas at lunchtime on Tuesday 23 December and open again on Friday 2 January 2026.
Thank you so much, I'll absolutely be recommending you. These are gifts but I'll be back for myself soon too.
Happy Customer
Absolutely thrilled to bits, the necklace is the perfect match to a dress I bought recently. Can't wait to wear it!
Happy Customer
Where have I been all your life! My brooch is amazing; every bit as good as the internet photo and then some!
Happy Customer
The contents of my beautifully wrapped parcel are absolutely gorgeous and the speed of service was outstanding!
Happy Customer
Just to say thank you not only for a beautiful product but outstanding service. Will recommend and return.
Happy Customer

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