Delivery

All Miss Milly orders are dispatched the same or next working day from the date you placed your order.

Standard Delivery within the UK (only for orders of £16 or more)
Cost: FREE Royal Mail 2nd Class Standard Delivery                                                                                                                                                          Arrives in 2-3 working days after dispatch inc. Saturdays (not guaranteed)

First Class Delivery within the UK
Cost: £3 Royal Mail 1st Class Standard Delivery
Arrives next working day after dispatch, inc. Saturdays (not guaranteed)

Speedy Delivery within the UK – order before 10am
Cost: £9.30 Royal Mail Special Delivery                                                                                                                                                                                  Arrives next working day after dispatch. We only ship out on Monday to Friday, so if ordered on Friday after 10am or on Saturday or Sunday, it would be with you on Tuesday.

Standard Delivery outside the UK
Cost: £9.00 Royal Mail International Delivery time depends on the destination but is approximately 7 working days but we have seen orders to Ireland taking two weeks. We reserve the right to cover our delivery costs and charge extra for heavier or bulkier shipments to anywhere outside the UK. In such instances, the surcharge will be quoted for your acceptance before your order is finalised. Overseas customers are responsible for complying with their country’s importation laws and taxes, and understand that all goods are shipped at the Purchaser’s risk.

Tracking your Delivery
Miss Milly orders are not shipped on a trackable basis unless you choose the Speedy Delivery within the UK service. If your order has not arrived by the time you expected it, please contact us and we will confirm the date of dispatch and discuss the next steps to take. Please note that Royal Mail does not classify any postal item as lost until 15 working days have lapsed. If you would like a replacement item to be sent out before this time, we will need to hold credit card details for you in the event that the original item turns up too. If you would like to be refunded for a lost item, this can be issued after the 15 working days period has passed and Royal Mail has acknowledged the loss (usually a further 5-7 working days later once a claim has been submitted). Please also note that in the past we have found that the postman has tried to deliver the item but nobody has been in and they have not left a card. So it is always worth checking with your local sorting office as a first port of call, and also checking behind back doors and in dustbins!

The delivery costs for trade orders can be found here.

Ordering Information

Pricing
All prices you see on this website are in Pounds Sterling (£), VAT inclusive and exclusive of Postage & Packing (P&P). You understand that due to the continual updating of product and fluctuations in exchange rates, Miss Milly reserves the right to change product specifications and amend prices without notice. The price you pay will be the one that was valid on the website at the time of your order.

Who We Supply
Miss Milly sells product to retailers as well as directly from the website. If you would like to know if you have a stockist near you, please visit our Find A Stockist page

Order Turnaround
Most orders are sent out the same or next working day as received. However, there may be slight delays at busy times, such as when we are attending trade shows and in the run-up to Christmas.

Returns & Replacements
Please click here to see the details of our Returns & Replacements policy.

Payment Methods
Miss Milly products can only be dispatched upon payment in full, including any applicable delivery charges. Payment can be made by card online through our secure payment provider, Stripe, or by Paypal.

Viewing Orders
If you register online, any orders that are made and not completed will be held in your Shopping Basket. You will be able to see them when you next log in. You can also view your complete order history. If you are struggling with your order or are unable to find specific products, please call us on 01905 622509 and we will try to complete the order on your behalf.

Updating Account Information
Once you have created an account with Miss Milly, you will be able to log in at any time and update your details, including your billing and shipping addresses and password.

BE PART OF OUR JOURNEY

  • We laughed out loud when we read this email from magnetic brooch super fan, Sally Ann. She’s let us know she’s going to take a couple of days to choose her three favourites from the new collection now online ❤️
  • Sharing our latest trade press advert with you. Our stockists are so important to us and we’ve worked hard to build up a good network of retailers throughout the UK and Ireland so that you can find Miss Milly jewellery, scarves and bags in a store near you. Many of our wonderful gift shops and fashion boutiques have been working with us for years and we really do appreciate it.

There are still (and always will be) gaps but having our brand consistently appear in the gift media helps us to plug these as retailers decide to try out a new jewellery or scarf brand. And the same with trade shows and social media.

It is as true now as it was back in 1995, when Sarah graduated with a Public Media degree, that it can take around eight different touch points before a potential customer takes the plunge and places an order. And sometimes it can take a lot more. We have had retailers visit our stand at trade shows for five or more years on the trot before they give Miss Milly a go. We get it, it’s very hard to not buy to your own taste or to buy a collection you love but you’re not sure your customers will.

And this is why our minimum order is still just £100 and you can buy everything in singles. We try to make it as easy as possible for stores to try us out with minimal expenditure.

So if you’re a retailer visiting @homeandgiftharrogate from Sunday, why not make this year the one you decide to stock our colourful jewellery and scarves?
  • New, new, new! It’s high summer and we’re enjoying the sunshine (it really is like a summer from childhood minus the sprinklers and playing out all day on our rollerskates and bikes) but we have to talk Autumn 🍂 Our new collection for next season has launched on the website today in time for the @homeandgiftharrogate trade show starting on Sunday. 

You can order anything from the NEW pages but we won’t be able to ship it out to you until August (when it’ll probably be cooler and we need cheering up). 

Retailers: come and see us in Harrogate on Stand DP3-B07 (the hall with the great aircon and convenient loos 😁). 

#colourfuljewellery #wholesalejewellery #wholesalescarves #ukjewellerysupplier #ukscarfsupplier
  • Welcome to Miss Milly, home to colour, quality and reasonable prices. 

#colourfuljewellery #wholesalejewellery #wholesalescarves #ukjewellerysupplier #ukscarfsupplier
  • Our clearance sale runs until midnight on Sunday 12 July. Use code HAPPY35 for 35% off everything excluding items already marked down. Free delivery over £15 and gift boxes for jewellery still applies.

RETAILERS / TRADE: Use code 35HAPPY for 35% off on everything excluding Sale, Bundles, Displays and Packaging categories.
We laughed out loud when we read this email from magnetic brooch super fan, Sally Ann. She’s let us know she’s going to take a couple of days to choose her three favourites from the new collection now online ❤️
We laughed out loud when we read this email from magnetic brooch super fan, Sally Ann. She’s let us know she’s going to take a couple of days to choose her three favourites from the new collection now online ❤️
3 days ago
View on Instagram |
1/5
Sharing our latest trade press advert with you. Our stockists are so important to us and we’ve worked hard to build up a good network of retailers throughout the UK and Ireland so that you can find Miss Milly jewellery, scarves and bags in a store near you. Many of our wonderful gift shops and fashion boutiques have been working with us for years and we really do appreciate it.

There are still (and always will be) gaps but having our brand consistently appear in the gift media helps us to plug these as retailers decide to try out a new jewellery or scarf brand. And the same with trade shows and social media.

It is as true now as it was back in 1995, when Sarah graduated with a Public Media degree, that it can take around eight different touch points before a potential customer takes the plunge and places an order. And sometimes it can take a lot more. We have had retailers visit our stand at trade shows for five or more years on the trot before they give Miss Milly a go. We get it, it’s very hard to not buy to your own taste or to buy a collection you love but you’re not sure your customers will.

And this is why our minimum order is still just £100 and you can buy everything in singles. We try to make it as easy as possible for stores to try us out with minimal expenditure.

So if you’re a retailer visiting @homeandgiftharrogate from Sunday, why not make this year the one you decide to stock our colourful jewellery and scarves?
Sharing our latest trade press advert with you. Our stockists are so important to us and we’ve worked hard to build up a good network of retailers throughout the UK and Ireland so that you can find Miss Milly jewellery, scarves and bags in a store near you. Many of our wonderful gift shops and fashion boutiques have been working with us for years and we really do appreciate it. There are still (and always will be) gaps but having our brand consistently appear in the gift media helps us to plug these as retailers decide to try out a new jewellery or scarf brand. And the same with trade shows and social media. It is as true now as it was back in 1995, when Sarah graduated with a Public Media degree, that it can take around eight different touch points before a potential customer takes the plunge and places an order. And sometimes it can take a lot more. We have had retailers visit our stand at trade shows for five or more years on the trot before they give Miss Milly a go. We get it, it’s very hard to not buy to your own taste or to buy a collection you love but you’re not sure your customers will. And this is why our minimum order is still just £100 and you can buy everything in singles. We try to make it as easy as possible for stores to try us out with minimal expenditure. So if you’re a retailer visiting @homeandgiftharrogate from Sunday, why not make this year the one you decide to stock our colourful jewellery and scarves?
4 days ago
View on Instagram |
2/5
New, new, new! It’s high summer and we’re enjoying the sunshine (it really is like a summer from childhood minus the sprinklers and playing out all day on our rollerskates and bikes) but we have to talk Autumn 🍂 Our new collection for next season has launched on the website today in time for the @homeandgiftharrogate trade show starting on Sunday. You can order anything from the NEW pages but we won’t be able to ship it out to you until August (when it’ll probably be cooler and we need cheering up). Retailers: come and see us in Harrogate on Stand DP3-B07 (the hall with the great aircon and convenient loos 😁). #colourfuljewellery #wholesalejewellery #wholesalescarves #ukjewellerysupplier #ukscarfsupplier
5 days ago
View on Instagram |
3/5
Welcome to Miss Milly, home to colour, quality and reasonable prices. #colourfuljewellery #wholesalejewellery #wholesalescarves #ukjewellerysupplier #ukscarfsupplier
5 days ago
View on Instagram |
4/5
Our clearance sale runs until midnight on Sunday 12 July. Use code HAPPY35 for 35% off everything excluding items already marked down. Free delivery over £15 and gift boxes for jewellery still applies. RETAILERS / TRADE: Use code 35HAPPY for 35% off on everything excluding Sale, Bundles, Displays and Packaging categories.
1 week ago
View on Instagram |
5/5

Thank you so much, I'll absolutely be recommending you. These are gifts but I'll be back for myself soon too.
Happy Customer
Absolutely thrilled to bits, the necklace is the perfect match to a dress I bought recently. Can't wait to wear it!
Happy Customer
Where have I been all your life! My brooch is amazing; every bit as good as the internet photo and then some!
Happy Customer
The contents of my beautifully wrapped parcel are absolutely gorgeous and the speed of service was outstanding!
Happy Customer
Just to say thank you not only for a beautiful product but outstanding service. Will recommend and return.
Happy Customer

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