ALL CUSTOMERS: JEWELLERY OR SCARVES FEATURING ON NEW PAGES WILL NOT SHIP UNTIL AUGUST. PLEASE NOTE THAT THESE ITEMS WILL ALSO APPEAR ON THEIR RELEVANT CATEGORY PAGE, E.G., NECKLACES, SCARVES, ETC.
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Delivery

All Miss Milly orders are dispatched the same or next working day from the date you placed your order.

Standard Delivery within the UK (only for orders of £16 or more)
Cost: FREE Royal Mail 2nd Class Standard Delivery                                                                                                                                                          Arrives in 2-3 working days after dispatch inc. Saturdays (not guaranteed)

First Class Delivery within the UK
Cost: £3 Royal Mail 1st Class Standard Delivery
Arrives next working day after dispatch, inc. Saturdays (not guaranteed)

Speedy Delivery within the UK – order before 10am
Cost: £9.30 Royal Mail Special Delivery                                                                                                                                                                                  Arrives next working day after dispatch. We only ship out on Monday to Friday, so if ordered on Friday after 10am or on Saturday or Sunday, it would be with you on Tuesday.

Standard Delivery outside the UK
Cost: £9.00 Royal Mail International Delivery time depends on the destination but is approximately 7 working days but we have seen orders to Ireland taking two weeks. We reserve the right to cover our delivery costs and charge extra for heavier or bulkier shipments to anywhere outside the UK. In such instances, the surcharge will be quoted for your acceptance before your order is finalised. Overseas customers are responsible for complying with their country’s importation laws and taxes, and understand that all goods are shipped at the Purchaser’s risk.

Tracking your Delivery
Miss Milly orders are not shipped on a trackable basis unless you choose the Speedy Delivery within the UK service. If your order has not arrived by the time you expected it, please contact us and we will confirm the date of dispatch and discuss the next steps to take. Please note that Royal Mail does not classify any postal item as lost until 15 working days have lapsed. If you would like a replacement item to be sent out before this time, we will need to hold credit card details for you in the event that the original item turns up too. If you would like to be refunded for a lost item, this can be issued after the 15 working days period has passed and Royal Mail has acknowledged the loss (usually a further 5-7 working days later once a claim has been submitted). Please also note that in the past we have found that the postman has tried to deliver the item but nobody has been in and they have not left a card. So it is always worth checking with your local sorting office as a first port of call, and also checking behind back doors and in dustbins!

The delivery costs for trade orders can be found here.

Ordering Information

Pricing
All prices you see on this website are in Pounds Sterling (£), VAT inclusive and exclusive of Postage & Packing (P&P). You understand that due to the continual updating of product and fluctuations in exchange rates, Miss Milly reserves the right to change product specifications and amend prices without notice. The price you pay will be the one that was valid on the website at the time of your order.

Who We Supply
Miss Milly sells product to retailers as well as directly from the website. If you would like to know if you have a stockist near you, please visit our Find A Stockist page

Order Turnaround
Most orders are sent out the same or next working day as received. However, there may be slight delays at busy times, such as when we are attending trade shows and in the run-up to Christmas.

Returns & Replacements
Please click here to see the details of our Returns & Replacements policy.

Payment Methods
Miss Milly products can only be dispatched upon payment in full, including any applicable delivery charges. Payment can be made by card online through our secure payment provider, Stripe, or by Paypal.

Viewing Orders
If you register online, any orders that are made and not completed will be held in your Shopping Basket. You will be able to see them when you next log in. You can also view your complete order history. If you are struggling with your order or are unable to find specific products, please call us on 01905 622509 and we will try to complete the order on your behalf.

Updating Account Information
Once you have created an account with Miss Milly, you will be able to log in at any time and update your details, including your billing and shipping addresses and password.

BE PART OF OUR JOURNEY

  • It’s been an emotional week. I might have shed a tear or two. At @homeandgiftharrogate this week, with the help of @giftstodaymedia, I announced that this is my final Miss Milly season. I’m the one who’s made the decision and planned it, but I’m still letting it sink in. I enjoy what I do but it’s time, after 22 years, for new adventures. And those of you that know me personally are well aware of my love of an adventure! So Autumn-Winter 26 is my last season, my final hurrah and I hope you love what I’ve launched for you. Making the announcement at the show on Wednesday wasn’t the original intention but once the cat’s out of the bag, it’s important to claim it and get ahead of the rumour mill! Miss Milly is not in trouble, it’s not failing. In fact, it’s doing pretty well and we had a great show (thank you to the retailers who ordered 😘). The messages I’ve received and the conversations I’ve had have been so touching. Thank you. The love for Miss Milly and its colourfulness has been made very evident. And I’ve been helped to realise this week that walking away from a successful business is quite brave. If you recall the purple canvases I hang on the trade stand, they read Bright, Bold, Belle and Brave. So perhaps it was inevitable! I’m only now seeing that I really am my brand. It’s named after my daughter and my Nanna, but it embodies me. The announcement has led to some interesting communications and if I can secure the future of Miss Milly in a way that is right for me and the brand, I will. I’ve nearly always used ‘we’ rather than ‘I’ in a fake it until you make it style. I think I’ve probably got there? So, I’ll finish by saying that I’m in full-on, new season mode and loving it. The stock is all online to pre-order for dispatch mid August. And it’s business as usual. Any questions at all (about the products, the business or my plans), please don’t hesitate to get in touch.
  • Having fun with the Netflix trend. Trade shows are hard work but they’re also a whole lot of fun. It’s all about the people; the bestie that helps you at shows, the stand neighbours, the industry friends, the customers and everyone else you meet along the way. That’s another edition of @homeandgiftharrogate done ✅
  • The sun is coming out, the doors are opening at 9.30 and we’re ready for you, retailers! Visit stand DP3-B07 for a colourful collection of jewellery, scarves and bags.
  • A busy Saturday! And now we’re ready for you at @homeandgiftharrogate. The show runs from Sunday until Wednesday. Find us on Stand DP3-B07 with a gorgeous new collection of colourful jewellery, soft scarves to coordinate, and attractive and practical recycled leather bags and purses.
  • We laughed out loud when we read this email from magnetic brooch super fan, Sally Ann. She’s let us know she’s going to take a couple of days to choose her three favourites from the new collection now online ❤️
@missmillyuk
@missmillyuk
•
Follow
It’s been an emotional week. I might have shed a tear or two. At @homeandgiftharrogate this week, with the help of @giftstodaymedia, I announced that this is my final Miss Milly season. I’m the one who’s made the decision and planned it, but I’m still letting it sink in. I enjoy what I do but it’s time, after 22 years, for new adventures. And those of you that know me personally are well aware of my love of an adventure! So Autumn-Winter 26 is my last season, my final hurrah and I hope you love what I’ve launched for you. Making the announcement at the show on Wednesday wasn’t the original intention but once the cat’s out of the bag, it’s important to claim it and get ahead of the rumour mill! Miss Milly is not in trouble, it’s not failing. In fact, it’s doing pretty well and we had a great show (thank you to the retailers who ordered 😘). The messages I’ve received and the conversations I’ve had have been so touching. Thank you. The love for Miss Milly and its colourfulness has been made very evident. And I’ve been helped to realise this week that walking away from a successful business is quite brave. If you recall the purple canvases I hang on the trade stand, they read Bright, Bold, Belle and Brave. So perhaps it was inevitable! I’m only now seeing that I really am my brand. It’s named after my daughter and my Nanna, but it embodies me. The announcement has led to some interesting communications and if I can secure the future of Miss Milly in a way that is right for me and the brand, I will. I’ve nearly always used ‘we’ rather than ‘I’ in a fake it until you make it style. I think I’ve probably got there? So, I’ll finish by saying that I’m in full-on, new season mode and loving it. The stock is all online to pre-order for dispatch mid August. And it’s business as usual. Any questions at all (about the products, the business or my plans), please don’t hesitate to get in touch.
18 hours ago
View on Instagram |
1/5
@missmillyuk
@missmillyuk
•
Follow
Having fun with the Netflix trend. Trade shows are hard work but they’re also a whole lot of fun. It’s all about the people; the bestie that helps you at shows, the stand neighbours, the industry friends, the customers and everyone else you meet along the way. That’s another edition of @homeandgiftharrogate done ✅
2 days ago
View on Instagram |
2/5
@missmillyuk
@missmillyuk
•
Follow
The sun is coming out, the doors are opening at 9.30 and we’re ready for you, retailers! Visit stand DP3-B07 for a colourful collection of jewellery, scarves and bags.
7 days ago
View on Instagram |
3/5
@missmillyuk
@missmillyuk
•
Follow
A busy Saturday! And now we’re ready for you at @homeandgiftharrogate. The show runs from Sunday until Wednesday. Find us on Stand DP3-B07 with a gorgeous new collection of colourful jewellery, soft scarves to coordinate, and attractive and practical recycled leather bags and purses.
1 week ago
View on Instagram |
4/5
We laughed out loud when we read this email from magnetic brooch super fan, Sally Ann. She’s let us know she’s going to take a couple of days to choose her three favourites from the new collection now online ❤️
@missmillyuk
@missmillyuk
•
Follow
We laughed out loud when we read this email from magnetic brooch super fan, Sally Ann. She’s let us know she’s going to take a couple of days to choose her three favourites from the new collection now online ❤️
1 week ago
View on Instagram |
5/5
Thank you so much, I'll absolutely be recommending you. These are gifts but I'll be back for myself soon too.
Happy Customer
Absolutely thrilled to bits, the necklace is the perfect match to a dress I bought recently. Can't wait to wear it!
Happy Customer
Where have I been all your life! My brooch is amazing; every bit as good as the internet photo and then some!
Happy Customer
The contents of my beautifully wrapped parcel are absolutely gorgeous and the speed of service was outstanding!
Happy Customer
Just to say thank you not only for a beautiful product but outstanding service. Will recommend and return.
Happy Customer

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