Delivery

All Miss Milly orders are dispatched the same or next working day from the date you placed your order.

Standard Delivery within the UK
Cost: FREE Royal Mail Second Class Standard Delivery
Arrives in 2-3 working days after dispatch (not guaranteed)

Cost: £1.50 Royal Mail First Class Delivery / Arrives the day after dispatch (not guaranteed)

Speedy Delivery within the UK
Cost: £7.50 Royal Mail Special Delivery
Arrives next working day after dispatch

Standard Delivery outside the UK
Cost: £8.50 Royal Mail International Delivery time depends on the destination but is approximately 7 working days but we have seen orders to Ireland taking two weeks. We reserve the right to cover our delivery costs and charge extra for heavier or bulkier shipments to anywhere outside the UK. In such instances, the surcharge will be quoted for your acceptance before your order is finalised. Overseas customers are responsible for complying with their country’s importation laws and taxes, and understand that all goods are shipped at the Purchaser’s risk.

Tracking your Delivery
Miss Milly orders are not shipped on a trackable basis unless you choose the Speedy Delivery within the UK service. If your order has not arrived by the time you expected it, please contact us and we will confirm the date of dispatch and discuss the next steps to take. Please note that Royal Mail does not classify any postal item as lost until 15 working days have lapsed. If you would like a replacement item to be sent out before this time, we will need to hold credit card details for you in the event that the original item turns up too. If you would like to be refunded for a lost item, this can be issued after the 15 working days period has passed and Royal Mail has acknowledged the loss (usually a further 5-7 working days later once a claim has been submitted). Please also note that in the past we have found that the postman has tried to deliver the item but nobody has been in and they have not left a card. So it is always worth checking with your local sorting office as a first port of call, and also checking behind back doors and in dustbins!

Ordering Information

Pricing
All prices you see on this website are in Pounds Sterling (£), VAT inclusive and exclusive of Postage & Packing (P&P). You understand that due to the continual updating of product and fluctuations in exchange rates, Miss Milly reserves the right to change product specifications and amend prices without notice. The price you pay will be the one that was valid on the website at the time of your order.

Who We Supply
Miss Milly sells product to retailers as well as directly from the website. If you would like to know if you have a stockist near you, please visit our Find A Stockist page

Order Turnaround
Most orders are sent out the same or next working day as received. However, there may be slight delays at busy times, such as when we are attending trade shows and in the run-up to Christmas.

Returns & Replacements
Please click here to see the details of our Returns & Replacements policy.

Payment Methods
Miss Milly products can only be dispatched upon payment in full, including any applicable delivery charges. Payment can be made by card online through our secure payment provider, Stripe, or by Paypal.

Viewing Orders
If you register online, any orders that are made and not completed will be held in your Shopping Basket. You will be able to see them when you next log in. You can also view your complete order history. If you are struggling with your order or are unable to find specific products, you can call us and we will be able to remotely log in and complete the order on your behalf.

Updating Account Information
Once you have created an account with Miss Milly, you will be able to log in at any time and update your details, including your billing and shipping addresses and password.

BE PART OF OUR JOURNEY

  • Are you a xanthophile? It’s somebody who loves the colour yellow 💛Easy to see why you could be when it represents sunshine, daffodils, a sandy beach and custard! And for us, if happiness was embodied in a colour it would be yellow.

It’s also a key colour for this season and we have a few pieces of yellow jewellery to reflect that trend including our popular heart necklace. In fact, this particular piece has been so popular it has sold out! But don’t worry, it’ll be back in early April ready for the glorious days of summer and fields of sunflowers.

So are you a xanthophile? And what is your favourite yellow thing?
  • Have you seen our gorgeous range of leather bags and purses? Handcrafted in India from recycled leather offcuts, they are bold and bright, a perfect addition to our colourful jewellery and scarves.

See all the designs on the website. Due to the nature of the recycled leather, the colours are random meaning no two products are the same. So they are sustainable, practical, beautiful and unique!
  • Did you miss out on seeing Miss Milly at @springautumnfair? Fear not, you can still get our colourful jewellery, soft scarves and Indian handcrafted leather bags and purses in your store. If you’re in an area covered by one of our lovely sales agents, drop a comment or DM and we’ll get you connected. 

Or contact Sarah at Head Office on 01905 622509 and she can help put together a starter order of best-sellers to suit your budget and requirements.

Let’s work together 😃
  • This is Sarah, an NEC friend, who is building up a colourful collection of Miss Milly heart necklaces 💚 

Last day of @springautumnfair today. It’s been incredible like the old buzzy show days of a decade and more ago.
  • Wow! We couldn’t make the awards do yesterday afternoon as we were still busy on the stand so missed out on a more pro photo 😉 Over the moon today to find out that we’ve won the Spring Fair Award of Excellence for Fashion Accessories 🏆 with our Red Robin Magnetic Brooch. 

Chuffed? As mustard! 🤩

If you’re at @springautumnfair tomorrow or Wednesday, do come and say hello on stand 3F11. We’ve got colourful jewellery, scarves and leather bags and purses. Excellent value prices, low minimum order and no MOQs. Definitely award worthy!

Thank you so much, I'll absolutely be recommending you. These are gifts but I'll be back for myself soon too.
Happy Customer
Absolutely thrilled to bits, the necklace is the perfect match to a dress I bought recently. Can't wait to wear it!
Happy Customer
Where have I been all your life! My brooch is amazing; every bit as good as the internet photo and then some!
Happy Customer
The contents of my beautifully wrapped parcel are absolutely gorgeous and the speed of service was outstanding!
Happy Customer
Just to say thank you not only for a beautiful product but outstanding service. Will recommend and return.
Happy Customer

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