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Delivery

All Miss Milly orders are dispatched the same or next working day from the date you placed your order.

Standard Delivery within the UK
Cost: FREE Royal Mail Second Class Standard Delivery
Arrives in 2-3 working days after dispatch (not guaranteed)

Cost: £3.15 Royal Mail First Class Delivery / Arrives the day after dispatch (not guaranteed)

Speedy Delivery within the UK
Cost: £8 Royal Mail Special Delivery
Arrives next working day after dispatch

Standard Delivery outside the UK
Cost: £8.50 Royal Mail International Delivery time depends on the destination but is approximately 7 working days but we have seen orders to Ireland taking two weeks. We reserve the right to cover our delivery costs and charge extra for heavier or bulkier shipments to anywhere outside the UK. In such instances, the surcharge will be quoted for your acceptance before your order is finalised. Overseas customers are responsible for complying with their country’s importation laws and taxes, and understand that all goods are shipped at the Purchaser’s risk.

Tracking your Delivery
Miss Milly orders are not shipped on a trackable basis unless you choose the Speedy Delivery within the UK service. If your order has not arrived by the time you expected it, please contact us and we will confirm the date of dispatch and discuss the next steps to take. Please note that Royal Mail does not classify any postal item as lost until 15 working days have lapsed. If you would like a replacement item to be sent out before this time, we will need to hold credit card details for you in the event that the original item turns up too. If you would like to be refunded for a lost item, this can be issued after the 15 working days period has passed and Royal Mail has acknowledged the loss (usually a further 5-7 working days later once a claim has been submitted). Please also note that in the past we have found that the postman has tried to deliver the item but nobody has been in and they have not left a card. So it is always worth checking with your local sorting office as a first port of call, and also checking behind back doors and in dustbins!

Ordering Information

Pricing
All prices you see on this website are in Pounds Sterling (£), VAT inclusive and exclusive of Postage & Packing (P&P). You understand that due to the continual updating of product and fluctuations in exchange rates, Miss Milly reserves the right to change product specifications and amend prices without notice. The price you pay will be the one that was valid on the website at the time of your order.

Who We Supply
Miss Milly sells product to retailers as well as directly from the website. If you would like to know if you have a stockist near you, please visit our Find A Stockist page

Order Turnaround
Most orders are sent out the same or next working day as received. However, there may be slight delays at busy times, such as when we are attending trade shows and in the run-up to Christmas.

Returns & Replacements
Please click here to see the details of our Returns & Replacements policy.

Payment Methods
Miss Milly products can only be dispatched upon payment in full, including any applicable delivery charges. Payment can be made by card online through our secure payment provider, Stripe, or by Paypal.

Viewing Orders
If you register online, any orders that are made and not completed will be held in your Shopping Basket. You will be able to see them when you next log in. You can also view your complete order history. If you are struggling with your order or are unable to find specific products, you can call us and we will be able to remotely log in and complete the order on your behalf.

Updating Account Information
Once you have created an account with Miss Milly, you will be able to log in at any time and update your details, including your billing and shipping addresses and password.

BE PART OF OUR JOURNEY

  • POV: you don’t wear bracelets because you struggle with the clasps. We hear you! None of our bracelets have clasps, tiny or otherwise, that make it really hard to put on and take off by yourself. Our bracelets are either elasticated or hinged, and a couple have a pull fastening so you can adjust the size to fit your wrist. #elasticatedbracelet #easytowear #summerbracelets
  • So last night a thing happened. Quite a big thing in fact. Miss Milly triumphed at the Herefordshire & Worcestershire Chamber of Commerce Awards to become Micro Business of The Year 2025! ⭐️ ⭐️ ⭐️ The shock on Sarah’s face was a delight as she realised that her hard work, passion and resilience had achieved such fantastic professional recognition. Huge congratulations go out to the other businesses in this competitive category, all of whom have also reached great heights in becoming finalists. @pastry_ml @gjsdillon @hazeenvironmental @prime_mix_marketing and @tiem2design. A heartfelt thank you to sponsor @worcestershiregrowthhub and for Luke Willetts’ summing up of why Miss Milly earned this incredible accolade. We hope to share the film clip of this with you soon. And another big thank you to @h_w_chamber for a wonderful evening spending time with other fabulous local businesses @your_property_box @keysafeuk and Stark EV. And as ever it was a pleasure to have wing woman, Helen, from Boundary Marketing & PR on hand to hit the dance floor! #awardwinningjewellery #awardwinningbusiness #microbusiness #microbusinessoftheyear
  • There’s so much that goes into creating and launching a new collection, and photography is a huge part of it. As well as Sarah taking all the product shots for the website in her home studio, we usually have two days shooting with @emmaratcliffestudio. This is split between creative flat lays in Emma’s studio and then a shoot with models out in the real world. For this session, we also captured some video, which we think adds so much depth and reality. This is just a glimpse and we hope to use more of the footage as we launch and then plunge headlong into the Autumn-Winter season. #autumnfashion #autumnjewellery #aw2526 #autumnwintercollection
  • Whilst we ADORE colour, we know it’s not everyone’s bag or that sometimes you just want something more neutral. This is why we stick grey jewellery most of the year. P.S. if you’re not feeling the grey, this necklace also comes in a soft pink. Both colourways have matching dangly earrings. Find them on the website by searching for 674. #greyjewellery #monochromejewellery #neutraljewellery
  • Have you seen our gorgeous keyrings? Beautifully enamelled, we have a wide range of animals and birds from cows and cats to toucans and owls. As well as holding your keys together, they also make colourful bag charms. #keyrings #giftswithfreedelivery #bagcharms
Thank you so much, I'll absolutely be recommending you. These are gifts but I'll be back for myself soon too.
Happy Customer
Absolutely thrilled to bits, the necklace is the perfect match to a dress I bought recently. Can't wait to wear it!
Happy Customer
Where have I been all your life! My brooch is amazing; every bit as good as the internet photo and then some!
Happy Customer
The contents of my beautifully wrapped parcel are absolutely gorgeous and the speed of service was outstanding!
Happy Customer
Just to say thank you not only for a beautiful product but outstanding service. Will recommend and return.
Happy Customer

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