TRADE: Orders containing Pillow Packs or Universal Boxes will ship from Thurs 4 Sept
Need help?
Search
Bag 0 £0.00

Delivery

All Miss Milly orders are dispatched the same or next working day from the date you placed your order.

Standard Delivery within the UK (only for orders of £15 or more)
Cost: FREE Royal Mail 2nd Class Standard Delivery                                                                                                                                                          Arrives in 2-3 working days after dispatch inc. Saturdays (not guaranteed)

First Class Delivery within the UK
Cost: £3 Royal Mail 1st Class Standard Delivery
Arrives next working day after dispatch, inc. Saturdays (not guaranteed)

Speedy Delivery within the UK – order before 10am
Cost: £8 Royal Mail Special Delivery                                                                                                                                                                                    Arrives next working day after dispatch. We only ship out on Monday to Friday, so if ordered on Friday after 10am or on Saturday or Sunday, it would be with you on Tuesday.

Standard Delivery outside the UK
Cost: £8.50 Royal Mail International Delivery time depends on the destination but is approximately 7 working days but we have seen orders to Ireland taking two weeks. We reserve the right to cover our delivery costs and charge extra for heavier or bulkier shipments to anywhere outside the UK. In such instances, the surcharge will be quoted for your acceptance before your order is finalised. Overseas customers are responsible for complying with their country’s importation laws and taxes, and understand that all goods are shipped at the Purchaser’s risk.

Tracking your Delivery
Miss Milly orders are not shipped on a trackable basis unless you choose the Speedy Delivery within the UK service. If your order has not arrived by the time you expected it, please contact us and we will confirm the date of dispatch and discuss the next steps to take. Please note that Royal Mail does not classify any postal item as lost until 15 working days have lapsed. If you would like a replacement item to be sent out before this time, we will need to hold credit card details for you in the event that the original item turns up too. If you would like to be refunded for a lost item, this can be issued after the 15 working days period has passed and Royal Mail has acknowledged the loss (usually a further 5-7 working days later once a claim has been submitted). Please also note that in the past we have found that the postman has tried to deliver the item but nobody has been in and they have not left a card. So it is always worth checking with your local sorting office as a first port of call, and also checking behind back doors and in dustbins!

The delivery costs for trade orders can be found here.

Ordering Information

Pricing
All prices you see on this website are in Pounds Sterling (£), VAT inclusive and exclusive of Postage & Packing (P&P). You understand that due to the continual updating of product and fluctuations in exchange rates, Miss Milly reserves the right to change product specifications and amend prices without notice. The price you pay will be the one that was valid on the website at the time of your order.

Who We Supply
Miss Milly sells product to retailers as well as directly from the website. If you would like to know if you have a stockist near you, please visit our Find A Stockist page

Order Turnaround
Most orders are sent out the same or next working day as received. However, there may be slight delays at busy times, such as when we are attending trade shows and in the run-up to Christmas.

Returns & Replacements
Please click here to see the details of our Returns & Replacements policy.

Payment Methods
Miss Milly products can only be dispatched upon payment in full, including any applicable delivery charges. Payment can be made by card online through our secure payment provider, Stripe, or by Paypal.

Viewing Orders
If you register online, any orders that are made and not completed will be held in your Shopping Basket. You will be able to see them when you next log in. You can also view your complete order history. If you are struggling with your order or are unable to find specific products, please call us on 01905 622509 and we will try to complete the order on your behalf.

Updating Account Information
Once you have created an account with Miss Milly, you will be able to log in at any time and update your details, including your billing and shipping addresses and password.

BE PART OF OUR JOURNEY

  • Welcome to September! The 2nd is always special to us as on this day 13 years ago in 2012, we launched Miss Milly to the retail trade at @springautumnfair in Birmingham. “It was the best of times, it was the worst of times”, we’d absolutely agree with Charles Dickens on this one. Miss Milly was born from the split of a previous business and a marriage, but proved to be the new direction that our founder, Sarah, really needed. As many an entrepreneur will tell you, being able to throw yourself into a new project can be great therapy. And 13 years later, here we are, successful, stronger and about to exhibit at our 13th Autumn Fair as Milly Milly. Come and see us in Hall 7, Stand D54-E55, from Sunday to Wednesday at the NEC (trade only) and enjoy our full Autumn-Winter collection. Our stand is very different these days! Our launch has some pretty great “on this day” company. Here’s a few other positive 2 September facts: * The first non-stop Europe to America transatlantic flight arrived in New York from Paris, piloted by Dieudonne Costes and Maurice Bellonte. It took over 37 hours! * The end of World War II in 1945 * The birth of Keanu Reeves in 1964 (no, we didn’t think he was that old either) * The launch of @google Chrome in 2008 #businessbirthday #colourfuljewellery #wholesalejewellery
  • Meet Our Team Miss Milly might be a micro business and you may only ever have dealings with Sarah or your sales agent but there’s a fantastic team of friendly people that work well together to keep the wheels turning. * Sarah is the founder of Miss Milly and the designer, production overseer, logistics arranger, marketer and decision maker. This business is a true labour of love ❤️ * “Jennie could sell ice to eskimos” was the intro Sarah had to our Scottish sales agent. Thankfully over the past 11 years she’s not had to; we’ve always had plenty of jewellery, scarves and bags for her to share with her lovely retailers in Scotland! @jenniewilkieagencies * Cath joined the team a year ago and despite Sarah’s strong linguistic abilities, has frequently had to endure terrible place name pronunciation. @cwaswan_ * Lesley also joined us a year ago to cover a huge territory stretching from Notts and Derbyshire down to Glos with the Channel Islands thrown in for fun. @lesleythorneagencies * Julia has been with the team for 6.5 years, helping to grow the Miss Milly brand in Surrey, Sussex, Kent and Hampshire, including the Isle of Wight, one of her favourite places to visit. * Helen is Sarah’s wing woman from uni who helps out at trade shows (with little bribery required) and is a fantastic sounding board. As a fellow small biz owner, she understands how fully immersed you can become and offers a different perspective. * Milly is Sarah’s daughter who has been helping at markets and shows from an early age. She’ll be setting up at @springautumnfair next week but is then earning pennies elsewhere for gap year travel. Exciting! * Kyle from @designintheshires in Malvern is our interminably patient web master. He keeps the website live and running (mostly) smoothly despite internet obstacles and Sarah’s many development requests! * Jen and her team at @tidalfulfilment down the road in Herefordshire look after our inventory and get your orders picked, packed and dispatched. They became B Corp Certified last year, something we’re incredibly proud of. * Tracey at Teme Valley Bookkeeping, another local business, ensures our finances are efficient and organised.
  • New sale additions alert! We’ve just added more gorgeous pieces to the SALE page on our website. Think necklaces, earrings, scarves, magnetic and pin brooches, and even cufflinks, all at amazing prices. Perfect for adding a pop of colour to your look or finding that thoughtful little gift. But hurry… once they’re gone, they’re gone! Shop the sale now and grab your favourites before they disappear. 👉 Which piece would you love to see in your basket? Tell us in the comments! #jewellerysale #scarfsale #jewellerystoreonline #scarfstoreonline
  • Do you want to wear more colour? We hear it a lot. “I love your colours but I’m a neutrals person” or “I just don’t think fuchsia is my colour but I love it.” Nothing is prescribed, destined or absolute with accessories. And life is really too short. Wear what brings you joy and if you can’t yet quite put on the lime green blouse, go with a scarf or bangle instead. You might just surprise yourself!
  • It’s such a lovely feeling to open an unexpected email and find a wonderful customer review inside 🥰 it means a lot that somebody takes the time to write to let you know they’re happy with their order. Thank you, Barbara! “I’ve just received my order and I’m absolutely delighted. I’ve been hunting for scarves for some time and these are exactly what I’ve been looking for - lovely quality and beautifully packaged too! Many thanks, Barbara” #lovelyscarves #colourfulscarves #softscarves
Thank you so much, I'll absolutely be recommending you. These are gifts but I'll be back for myself soon too.
Happy Customer
Absolutely thrilled to bits, the necklace is the perfect match to a dress I bought recently. Can't wait to wear it!
Happy Customer
Where have I been all your life! My brooch is amazing; every bit as good as the internet photo and then some!
Happy Customer
The contents of my beautifully wrapped parcel are absolutely gorgeous and the speed of service was outstanding!
Happy Customer
Just to say thank you not only for a beautiful product but outstanding service. Will recommend and return.
Happy Customer

Browse our story book of trends, inspiration, behind the scenes peeks and more...

BLOG
Shopping Bag0
There are no products in the Bag!
Continue shopping