Ordering and Delivery

Pricing

If you view this site without logging in, all prices are Recommended Retail Prices in Pounds Sterling (£) and exclusive of Postage and Packaging (P&P). Once you log in, all products shown are exclusive of VAT at 20%. You understand that due to the continual updating of product and fluctuations in exchange rates, Miss Milly reserves the right to change product specifications and amend prices without notice. The price you pay will be the one that was valid on the website at the time of your order.

Who We Supply

Miss Milly sells wholesale product to retailers, party planners, selected market traders, craft fair traders and e-tailers. We do not supply to car booters or eBay or other Internet auction traders in order to protect the Miss Milly brand and the business and price points of existing customers. If you wish to sell on Amazon, Not On The High Street, Etsy or a similar third party website, please contact us first. We reserve the right to refuse to supply to a potential customer whose business conflicts with our own activity or that of an existing customer.

Exclusivity

Exclusivity of an area is decided based upon a number of factors, including: size/population of the town or city, the type of business, the total value of sales the customer has made during the financial year and the date of their last order. In general, we consider spend of £1200 ex VAT in a 12 month period to be the minimum for granting exclusivity. Exclusivity can only be granted to retail outlets and not to any other kind of business. If a retailer stocks only Miss Milly jewellery or scarves, we reserve the right to supply another outlet close by with the other product category. We reserve the right to supply national companies in any area.

Order Turnaround

Most orders are sent out the same or next working day as received. However, there may be slight delays at busy times, such as during and after trade shows, and in the run-up to Christmas. Orders dispatched by courier are sent in the name of Tidal Fulfilment.

Minimum Order

Minimum order for wholesale prices is £100 ex VAT and Shipping. All items are sold as single pieces so you can pick the exact quantity and colours you need.

Back Orders

Miss Milly does not provide a back order service as many of our lines are not re-stocked. If a product is out of stock it cannot be ordered until it is back in stock.

Returns & Replacements

Please click here to see the details of our Returns & Replacements policy.

VAT

VAT at 20% will be added to all UK invoices. VAT will be charged on the total cost of the products, the shipping and any surcharges (where applicable) in line with HMRC regulations. Orders from outside the UK will not be charged VAT. Overseas customers are responsible for complying with their country’s importation laws and taxes, and understand that all goods are shipped at the Purchaser’s risk.

Delivery

UK Mainland
£8 for orders from £100 up to and including £299.99
FREE for orders of £300 and over

Scottish Highlands & Islands, Northern Ireland, Isle of Man & Isle of Wight
£18 for orders from £100 up to and including £299.99
FREE for orders of £300 and over

Channel Islands
£18 for orders from £100 up to and including £299.99
FREE for orders of £300 and over

Republic of Ireland
£16.50 for orders from £100 up to and including £299.99
£15 for orders of £300 and over

Europe
The prices below are for a 10kg package with DPD, mostly on a two day service. For the more expensive regions, if your order is small / light enough to be sent with a Royal Mail tracked service at a cheaper price, we will endeavour to do this and refund the difference.

  • Belgium, Czech Republic, Germany, Luxembourg, Netherlands & Poland: £16 for orders up to and including £299.99 / £13 for orders of £300 and over
  • Austria, Denmark, France, Hungary, Lithuania & Slovenia: £18 for orders up to and including £299.99 / £15 for orders of £300 and over
  • Latvia, Slovakia, Spain and Sweden: £20 for orders up to and including £299.99 / £17 for orders of £300 and over
  • Estonia, Italy & Portugal: £22 for orders up to and including £299.99 / £19 for orders of £300 and over
  • Bulgaria, Finland, Romania & Malta: £29 for orders up to and including £299.99 / £26 for orders of £300 and over
  • Greece: £36 for orders up to and including £299.99 / £33 for orders of £300 and over
  • Cyprus, Croatia & Turkey: £40 for orders up to and including £299.99 / £37 for orders of £300 and over
  • Switzerland: £41 for orders up to and including £299.99 / £38 for orders of £300 and over
  • Norway: £50 for orders up to and including £299.99 / £47 for orders of £300 and over
  • Bosnia Herzegovina and Serbia: £57 for orders up to and including £299.99 / £54 for orders of £300 and over
  • Iceland & Ukraine: £63 for orders up to and including £299.99 / £60 for orders of £300 and over

Overseas customers are responsible for complying with their country’s importation laws and taxes, and understand that all goods are shipped at the Purchaser’s risk.

We reserve the right to cover our delivery costs and charge extra for heavier or bulkier shipments anywhere in Europe. In such instances, the surcharge will be quoted for your acceptance before your order is finalised.

Rest of the World
£30 to 50 for all orders for anywhere else in the world. Should the actual shipping cost be substantially more or less than this, we will charge or refund you the difference. If the cost is more, you will be quoted for your acceptance first and if you don’t wish to go ahead, any payment already made will be refunded in full.

Not all destinations will be available for quotes on our system. We currently have prices available for:

  • Ascension, St Helena and Trsitan da Cunha: £30
  • Falkland Islands: £40
  • Australia: £50
  • New Zealand: £50

For orders being shipped to anywhere else in the world, please email hello@missmilly.co.uk or call us on +44 1905 622509. The shipping cost for other overseas locations is calculated based on the weight and volume of the order and will be quoted for your acceptance before payment is requested.
We reserve the right to cover our delivery costs and charge extra for heavier or bulkier shipments anywhere in the world. In such instances, the surcharge will be quoted for your acceptance before your order is finalised.

Overseas customers are responsible for complying with their country’s importation laws and taxes, and understand that all goods are shipped at the Purchaser’s risk.

Payment Methods

Miss Milly products can only be dispatched upon payment in full, including delivery charges, unless you have applied for a credit account (UK customers only), which has been approved. Credit Accounts are available to existing customers after your first proforma order. Please click here for the application form.

Payment can be made by card online through our secure payment provider, Stripe. You may also select to pay by BACS transfer and you will find our bank account details on your Order Confirmation email.

For overseas customers, please note that CHAPS payments can be sent in Pounds Sterling only. The sender must elect to pay ALL charges, including those of any intermediary banks used.

Your Bag

Any products added to your Bag that are not checked out will remain there until they are either removed or sell out. You will be able to see them when you next log in. If you are struggling with your order or are unable to find specific products, you can call us and we will be able to remotely log in and complete the order on your behalf.

Updating Account Information

Once you have created an account with Miss Milly, you will be able to log in at any time and update your details, including your billing and shipping addresses and password.

BE PART OF OUR JOURNEY

  • Welcome to September! The 2nd is always special to us as on this day 13 years ago in 2012, we launched Miss Milly to the retail trade at @springautumnfair in Birmingham.

“It was the best of times, it was the worst of times”, we’d absolutely agree with Charles Dickens on this one. Miss Milly was born from the split of a previous business and a marriage, but proved to be the new direction that our founder, Sarah, really needed. As many an entrepreneur will tell you, being able to throw yourself into a new project can be great therapy. And 13 years later, here we are, successful, stronger and about to exhibit at our 13th Autumn Fair as Milly Milly.

Come and see us in Hall 7, Stand D54-E55, from Sunday to Wednesday at the NEC (trade only) and enjoy our full Autumn-Winter collection. Our stand is very different these days! 

Our launch has some pretty great “on this day” company. Here’s a few other positive 2 September facts:

* The first non-stop Europe to America transatlantic flight arrived in New York from Paris, piloted by Dieudonne Costes and Maurice Bellonte. It took over 37 hours!
* The end of World War II in 1945
* The birth of Keanu Reeves in 1964 (no, we didn’t think he was that old either)
* The launch of @google Chrome in 2008

#businessbirthday #colourfuljewellery #wholesalejewellery
  • Meet Our Team

Miss Milly might be a micro business and you may only ever have dealings with Sarah or your sales agent but there’s a fantastic team of friendly people that work well together to keep the wheels turning.

* Sarah is the founder of Miss Milly and the designer, production overseer, logistics arranger, marketer and decision maker. This business is a true labour of love ❤️ 

* “Jennie could sell ice to eskimos” was the intro Sarah had to our Scottish sales agent. Thankfully over the past 11 years she’s not had to; we’ve always had plenty of jewellery, scarves and bags for her to share with her lovely retailers in Scotland! @jenniewilkieagencies 

* Cath joined the team a year ago and despite Sarah’s strong linguistic abilities, has frequently had to endure terrible place name pronunciation. @cwaswan_ 

* Lesley also joined us a year ago to cover a huge territory stretching from Notts and Derbyshire down to Glos with the Channel Islands thrown in for fun. @lesleythorneagencies 

* Julia has been with the team for 6.5 years, helping to grow the Miss Milly brand in Surrey, Sussex, Kent and Hampshire, including the Isle of Wight, one of her favourite places to visit.

* Helen is Sarah’s wing woman from uni who helps out at trade shows (with little bribery required) and is a fantastic sounding board. As a fellow small biz owner, she understands how fully immersed you can become and offers a different perspective. 

* Milly is Sarah’s daughter who has been helping at markets and shows from an early age. She’ll be setting up at @springautumnfair next week but is then earning pennies elsewhere for gap year travel. Exciting! 

* Kyle from @designintheshires in Malvern is our interminably patient web master. He keeps the website live and running (mostly) smoothly despite internet obstacles and Sarah’s many development requests!

* Jen and her team at @tidalfulfilment down the road in Herefordshire look after our inventory and get your orders picked, packed and dispatched. They became B Corp Certified last year, something we’re incredibly proud of.

* Tracey at Teme Valley Bookkeeping, another local business, ensures our finances are efficient and organised.
  • New sale additions alert!

We’ve just added more gorgeous pieces to the SALE page on our website. 

Think necklaces, earrings, scarves, magnetic and pin brooches, and even cufflinks, all at amazing prices. Perfect for adding a pop of colour to your look or finding that thoughtful little gift.

But hurry… once they’re gone, they’re gone! Shop the sale now and grab your favourites before they disappear.

👉 Which piece would you love to see in your basket? Tell us in the comments!

#jewellerysale #scarfsale #jewellerystoreonline #scarfstoreonline
  • Do you want to wear more colour? We hear it a lot. “I love your colours but I’m a neutrals person” or “I just don’t think fuchsia is my colour but I love it.” Nothing is prescribed, destined or absolute with accessories. And life is really too short. Wear what brings you joy and if you can’t yet quite put on the lime green blouse, go with a scarf or bangle instead. You might just surprise yourself!
  • It’s such a lovely feeling to open an unexpected email and find a wonderful customer review inside 🥰 it means a lot that somebody takes the time to write to let you know they’re happy with their order. Thank you, Barbara!

“I’ve just received my order and I’m absolutely delighted.  I’ve been hunting for scarves for some time and these are exactly what I’ve been looking for - lovely quality and beautifully packaged too!
Many thanks, Barbara”

#lovelyscarves #colourfulscarves #softscarves

Thank you so much, I'll absolutely be recommending you. These are gifts but I'll be back for myself soon too.
Happy Customer
Absolutely thrilled to bits, the necklace is the perfect match to a dress I bought recently. Can't wait to wear it!
Happy Customer
Where have I been all your life! My brooch is amazing; every bit as good as the internet photo and then some!
Happy Customer
The contents of my beautifully wrapped parcel are absolutely gorgeous and the speed of service was outstanding!
Happy Customer
Just to say thank you not only for a beautiful product but outstanding service. Will recommend and return.
Happy Customer

Browse our story book of trends, inspiration, behind the scenes peeks and more...

BLOG
Shopping Bag0
There are no products in the Bag!
Continue shopping